Return & Refund Policy

Return & Refund Policy

At Chic & Lulu, your satisfaction is important to us.

If your item arrives damage, defective, or incorrect, please contact us within 30 days of delivery.

To request a return or refund, please provide:

• Your order number

• A description of the issue

• Photos of the item, if applicable 

If your request is approved, your refund will be issued  to your original payment method.

Please note that some items may not be eligible for return for hygiene or safety reasons.

If yay have any questions, we're always happy to help through or Contact page.