Return & Refund Policy
At Chic & Lulu, your satisfaction is important to us.
If your item arrives damage, defective, or incorrect, please contact us within 30 days of delivery.
To request a return or refund, please provide:
• Your order umber
• A description of the issue
• Photos of the item, if applicable
If your request is approved, your refund will be issued to your original payment method.
Please note that some items may not be eligible for return for hygiene or safety reasons.
If you have any questions we're always happy to help you through our Contact page.